Aside from my training at ihecs, i grew interested in the human-machine UX field. I don't think that people are bad at technology, i believe that technology is bad at people, my job as a UX strategist and interaction designer is to make a digital service as affordant to its target as possible. Using various techniques and interviews with actual users, we can learn how the users actually use a digital interface, what their habits are, how they behave and what they expect. I have experience with card sorting, in lab mobile testing and analytics that may help a design/strategy team understand how to improve the interface, the information architecture and visual hierarchy.
My master's thesis was about user experience in mobility situation, how movement influences behaviour and how mobile devices actually changes the way users consume digital media. My goal was to find a way for teams with a small budget to actually use mobile UX principles and gather relevant data about the usage context. This work gave me tools and techniques that can actually be used to refine content/design strategy and improve conversion on digital services.
- Proximus, i am working on highly complex systems with event/choice based interactions on the web (GuidedContact) and voice-based customer interactions (IVR)
- Master thesis, about mobility UX, giving me a strong theoretical base for user experience, especially around mobile interfaces (i will post a link as soon as it's legal to).
- Doodle sprl, 3 months internship working on digital projects for Engie-fabricom, TTO théâtre toison d'or and Euromed rights.
- IHECS, "mémoire médiatique" for the brand Madame Supertrash where i was responsible for the digital aspect and design of the campaign.
- IHECS, "Cours bloc" on the brand Havana Club Especial (Pernaut Ricard) during which we created an interactive story.